Clear terms for every gift.

This website is run by Heart Span Aid Outreach Foundation, an incorporated trustee registered with the Corporate Affairs Commission of Nigeria (CAC No. 7168833), with its registered office at 20B End of Anjorin Estate, Isorosi, Ijoko, Sango Ota, Ogun State, Nigeria. By using this website or making a donation you agree to these terms.

Every payment made through this website is a voluntary charitable donation. No goods or services are provided in return. Donations can be made in Nigerian naira or British pounds, as a one-off gift, by card, bank transfer or USSD where available.

You must be 18 or over, and authorised to use the card or account you pay with.

Card and online payments are processed securely by licensed payment providers (such as Paystack for naira and Stripe for pounds). Your card details go directly to the provider; we never see or store your full card number. A gift is only recorded once the provider confirms it.

Gifts fund our running programmes: monthly food for widows and elderly people in Sango Ota, and school fees paid directly to schools. If you give to a specific campaign or person, we use your gift for that purpose. If a campaign is fully funded or can no longer go ahead, we apply the gift to the closest similar need and report it on this website.

What we receive and what we spend are published on this website from the same records we keep. See About us.

Online gifts are receipted automatically by email. Bank transfer gifts are receipted once they appear on our bank statement; please email info@heartspanaid.org with your name, the amount and the date so we can match it. Gift Aid is not available.

If you give by mistake, for example the wrong amount or a duplicate payment, contact us within 30 days at info@heartspanaid.org or +234 814 863 6523, with your name, the date, the amount and the payment reference. We will refund the gift in full to the original payment method, usually within 5 to 10 working days of approval.

After 30 days, or once a gift has been spent on its purpose, we may not be able to refund it, but we will consider every request fairly. If you see a payment you do not recognise, please contact us before raising a dispute with your bank so we can resolve it quickly.

Stories and photos on this website are shared with the written consent of the people shown and may not be copied or reused without our permission. We work to keep information accurate and up to date, and we will correct any error you tell us about. Personal information is handled as set out in our privacy policy.

These terms are governed by the laws of the Federal Republic of Nigeria. Questions about these terms or any donation: email info@heartspanaid.org or call +234 814 863 6523 or +234 905 000 1247.